Privacy Policy

Welcome to Skyband and thank you for visiting our website or using our services. We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the information you provide to us.

1. Personal Data We Collect:

We may collect various types of information, including but not limited to:

Personal Information: Your Name, Email, Address, Gender, Nationality, Date of Birth, National Address, Phone Number, etc.,
Account Information: When you create an account with us, we may collect your username, password, and other credentials.
Payment Information: When paying electronically for our products and services we may collect sensitive information so that we can verify and bill our products and services.
Usage Data: How you interact with our website, products, and services.
Device Information: Details about the device you use to access our services, such as IP address, browser type, and operating system.
Cookies: Data collected from your use of our services, websites, or mobile apps (such as cookies).

2. How We Use Your Personal Data:

We use your personal information for various purposes, including but not limited to:

To register for any of our services.
To verify the customer ID.
To support operations and functioning of the systems.
To communicate with you, including responding to inquiries and providing updates.
To conduct research, analysis, and improve our services.
To meet the legal and regulatory requirements.

3. Disclosure of your Personal Data:

Skyband will disclose your personal information when required by applicable laws or regulations in Saudi Arabia or when Skyband considers that such action is necessary or desirable to provide products and services, technical support, or analytical purposes.

Skyband undertakes not to share, sell, trade, rent, or release any information to any third party outside the KSA, its parent or subsidiary companies, without user permission the third party also undertakes to maintain the confidentiality of the information and to only view said information with as much required to provide such products and services.

4. Storage of your Personal Data:

Your Personal Data will be:

Retained for as long as necessary to fulfill the purpose for which it was collected.
Retained to satisfy any legal or regulatory requirements.

5. Protection of your Personal Data:

Skyband takes significant steps to secure your data, utilizing a range of physical, technical, organizational, administrative, and procedural security measures to prevent any unauthorized access, collection, use, disclosure, alteration, or deletion. Our data protection practices align with the regulations of the KSA. However, the internet is not completely secure.

6. Users’ rights regarding their data:

User personal data should not be processed without the data owner’s consent, which can be withdrawn at any time.

Skyband should enable users to review the personal data privacy policy before processing their data.

Skyband should enable users to access their data at any time and allow users to correct it if required, e.g., in case of wrong or inaccurate data.

Skyband should enable users to get an electronic copy of their data as per CITC regulations.

Skyband should enable users to withdraw their consent to the processing of personal data by calling the Skyband Contact Centre at 0112087575.

7. Effective Date:

This policy was modified on October 9, 2023.

Privacy Policy

1. Personal Data We Collect:

2. How We Use Your Personal Data:

3. Disclosure of your Personal Data:

4. Storage of your Personal Data:

5. Protection of your Personal Data:

6. Users’ rights regarding their data:

7. Effective Date:

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27001 : 2022

27701 : 2019

We Help Grow Your Business

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For further inquiries, please feel free to contact us, and we will respond as soon as possible.

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